Pre-ordered products are dispatched from the date indicated on the product sheet. The shipment date is also noted on the delivery method, before payment of the order, as well as on the order confirmation email. If an in-stock product is purchased wit
Validated orders cannot be modified. To cancel an order, please contact us first by telephone on +33 (0)9 71 21 14 72 (Monday to Friday - 9am to 12pm and 2pm to 5pm), or by email using our contact form. We will do our utmost to cancel the order and i
If the "Hipli reusable parcel" checkbox appears in your shopping cart, your order is eligible for delivery in a Hipli reusable parcel - not a cardboard parcel.
Three payment options are available to you:
In order to offer you the best quality of service, Qwetch works with recognized partners. Payment by credit card on our website is completely secure, thanks to the online payment systems of our partners Stripe and Mollie. Your bank details are transm