Can I change or cancel my order?Updated 9 months ago

Validated orders cannot be modified.

To cancel an order, please contact us first by telephone on +33 (0)9 71 21 14 72 (Monday to Friday - 9am to 12pm and 2pm to 5pm), or by email using our contact form.

We will do our utmost to cancel the order and issue a refund. If the order is already being prepared by our logistics provider, it cannot be cancelled.