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🔁 Returns / Exchanges

How do I make a return?

Returns are authorized within 30 days of delivery of the order to the customer's home or relay point. For Christmas, orders placed between November 1 and December 15, 2024 benefit from an extended return period, until January 15, 2025. Beyond these d

Refunds

Once the parcel has been received, the product will be inspected and validated for return eligibility. Once the return has been validated, the customer will be refunded within 14 days. The refund will be made to the customer's original method of paym