Qwetch

Once your parcel has been dispatched, you will be informed by e-mail with the logistic tracking number.You can track the progress of your parcel at any time using the tracking number on the corresponding carrier&apos;s website.

Once your parcel has been dispatched, you will be informed by e-mail with the logistic tracking number. You can track the progress of your parcel at any time using the tracking number on the corresponding carrier's website.

Tracking my order

🚚 Delivery

Bottles / Gourds / Cold Cups : which accessories and spare parts?

Lunchboxes: which accessories and spare parts?

Mugs / Travel Mugs / Tea Mugs : which accessories and spare parts?

Thermo / Teamugs: which accessories and spare parts?

🔧 Compatibility Accessories & Spare parts

Pre-order information

Can I change or cancel my order?

Hipli reusable box

What payment methods are accepted?

Is payment secure?

Refund information following an after-sales service dispute

📦 Order info

What are the delivery costs and methods?

Delivery problem

I've received a damaged product, what should I do?

Taxes and customs duties

What are the usual delivery times?

How long does it take to prepare my order?

How do I make a return?

Refunds

🔁 Returns / Exchanges

What is the isothermal performance of Qwetch containers?

Can I put fizzy/sparkling drinks in Qwetch bottles?

Are Qwetch containers leak-proof?

Is the composition of Qwetch products healthy?

Are Qwetch containers microwave- and dishwasher-safe?

Why are some of our products not customizable?

Where are Qwetch products and accessories made?

Our lids evolve towards greater versatility and circularity

Do we have sales or discount codes?

💡 Product info

How do I clean Qwetch containers?

Label/glue difficult to remove

🫧 Cleaning

What is Solid Drinks Qwetch?

When and how to use Solid Drinks Qwetch?

What's the purpose of each ingredient?

Where are the products made?

How much water do I need for one Solid Drinks?

Do Solid Drinks contain sweeteners?

Can Solid Drinks be consumed by pregnant women?

Can Solid Drinks be used in sparkling water?

Are Solid Drinks high in calories?

How long can the tablets be consumed once the packet has been opened?

How should I store my Solid Drinks packet?

Can I return a packet?

What should I do with my packaging?

🍓 Solid Drinks

Warranty policy

Product damaged in transit

My product is not waterproof

My product doesn't keep hot or cold

✅ Warranty

Tracking my orderUpdated 9 months ago